Shipping Policy

Where We Deliver

We currently deliver to addresses in England, Scotland, and Wales only.

We do not deliver to Northern Ireland, the Republic of Ireland, the Isle of Man, the Isle of Wight, the Isles of Scilly, the Channel Islands, or any other UK islands at this time. If you're unsure whether we cover your area, please contact us before placing an order.

We are unable to deliver to BFPO addresses or PO Box addresses.

Delivery Rates & Transit Times

Area	Transit Time	Cost
England & Wales	7-10 working days	£18.75
Scotland	7-10 working days	£18.75

Some remote areas of Scotland may require longer transit times. Please see the exceptions list below.

Made to Measure — Delivery Time

Every blind we sell is made to your exact measurements once your order is placed. Please allow 7–10 working days from order confirmation to delivery.

All delivery times listed are estimated and not guaranteed. Bank holidays and weekends are not classed as working days.

General Delivery Information

All parcels are delivered by trusted couriers. Some smaller parcels may be delivered by Royal Mail.

Once your order has been dispatched, you'll receive an email with your tracking details.

Deliveries are generally made between 8am and 6pm (except Sundays), though deliveries outside these hours can occur during busy periods.

Some deliveries may require a signature. If no one is available to accept the delivery, the courier will typically try a neighbour before returning the parcel to the local depot, or leaving it at a local collection point where possible. You should receive a card explaining where your parcel is if this happens.

Should the first delivery attempt be unsuccessful, the courier will usually attempt delivery again the next working day. If a second attempt also fails, the parcel will typically be held at the local depot pending further instruction.

Remote Area Exceptions

Certain postcodes in Scotland and parts of England and Wales may experience longer transit times. If your postcode falls into an extended delivery area, this will be communicated at checkout or confirmed after you place your order.

Issues With Delivery

If your order hasn't arrived within the expected timeframe, or arrives damaged, please contact us with your order number and we'll help resolve it as quickly as possible.