Terms of Service

These Terms of Service govern your use of the SwanOp Blinds website and any purchase made through it. By placing an order with us, you agree to the terms set out below.

About Us

SwanOp Blinds is the trading name of Swan Opulence Ltd, registered in England and Wales. Our registered office is 163 Windermere Road, Middleton, M24 5NQ.

Our Products

We currently sell made-to-measure Faux Wood Venetian blinds. Each blind is manufactured to the exact width and drop measurements you provide at the time of order. Because our products are custom made, it's your responsibility to ensure the measurements and colour selection you submit are accurate before completing your purchase.

Pricing

All prices are shown in GBP and are calculated based on the width and drop measurements you enter, at the rate displayed on the product page at the time of order. We reserve the right to change our pricing at any time; the price shown to you at checkout is the price you will be charged.

Orders & Payment

By placing an order, you're making an offer to purchase a product from us. We reserve the right to decline or cancel any order, for example if there's an error in pricing, product availability, or a fault in your submitted measurements that makes fulfilment impossible.

Full payment is required at the time of order.

Delivery

Please see our Shipping Policy for full details on delivery areas, timeframes, and costs.

Returns & Refunds

Because our products are custom made to your specifications, our returns policy differs from standard retail products. Please see our Returns Policy for full details.

Product Accuracy

We make every effort to ensure that images, colours, and descriptions on our website are accurate. However, due to differences in screen displays, actual colours may vary slightly from what's shown on your device. We recommend contacting us if you have any doubts about a colour before ordering.

Limitation of Liability

To the fullest extent permitted by law, SwanOp Blinds shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This does not affect your statutory rights.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Swan Opulence Ltd unless otherwise stated, and may not be reproduced without our permission.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our website after changes are made constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of England and Wales.

Contact Us

If you have any questions about these Terms of Service, please contact us or email hello@swanopblinds.co.uk.